Five core values
Each of the businesses wthin Specialist People Services Group operates according to a shared set of five core values
- Integrity, honesty and openness in all that we do
- Respect, support and recognition of each other
- Passion for our customers, our candidates and our business
- Determination to succeed and be the best that we can be
- Accountability for our actions
Which means...
Integrity, honesty and openness in all that we do
- Be true to what you believe in
- Be open, frank and transparent in all communication
- Share your ideas and concerns openly and constructively
- Be honest in everything you do
Respect, support and recognition of each other
- Listen and seek to understand the views of others
- Focus on the problem not the person
- Take time to recognise and appreciate those you work with
- Treat others as you would like to be treated
Passion for our customers, our candidates and our business
- Deliver service excellence at every opportunity to customers, candidates and colleagues
- Take decisions which enhance the reputation of our business with customers and candidates
- Champion our business at all times
- Live the values
Determination to succeed and be the best that we can be
- Maintain a positive attitude
- Strive continuously to improve
- Provide solutions and not just problems
- Do the best you can do at every opportunity
Accountability for our actions
- Take responsibility and ownership
- Deliver what you say you will, and communicate progress as often as necessary
- If something goes wrong, try to find a way of putting it right
- Review and improve at every opportunity